The Continental is a chain of hotels located all around the world that function as a neutral territory for members of the criminal underworld. They are frequented by many hitmen and notorious murderers. The Continental in New York City is owned by Winston, a friend of John and a ruthless enforcer of the hotel’s rules. The reception is operated by a concierge named Charon.
No “business” can be conducted on the Hotel premises, including fighting and carrying out contracts on other assassins in the hotel; Ms. Perkins breaks this rule, resulting in her revocation and execution. In John Wick: Chapter 2, John himself breaks this rule by killing Santino D’Antonio in the Continental lounge. However, rather than having him executed like he did with Ms. Perkins, Winston gave him a marker and a 1-hour grace period before marking him excommunicado.
The Continental in New York City is owned by Winston, a friend of John’s and a ruthless enforcer of the hotel’s rule. The reception is operated by a black concierge named Charon.
The Continental Office is run and managed by a group of mainly tattooed female operators in vintage pink uniforms. They take orders from Winston in managing memberships of the Hotel. To prevent hacking and ensure confidentiality, the office is outfitted with far-outdated Commodore 64 computer systems and wired rotary phone lines, although the screen output shows that the inner workings of the computers are not the original. The computers and phones are used to put out contracts, declare a member’s excommunication, and perhaps send out all official communications emanating from the Continental.